0370 - Order Processing Supervisors Invoice | Shipping | Sage

Position Title:
Order Processing Supervisors
Location:
Kallang
Working Days:
Mon - Fri, (Alt Sat)
Working Hours:
8.30am – 6.00pm | 8.30am – 1pm
Salary:
$3,200 - $3,500

Responsibilities

• Oversee all aspects of order processing, including order entry, order validation, invoicing, and shipping, to ensure accuracy and timely execution.
  
• Collaborate with sales, customer service, and warehouse teams to address order-related issues, such as order changes, cancellations, or expedited requests.
  
• Oversee the daily operations of the order processing department and provide guidance and direction to staff.
  
• Monitor staff performance and ensure quality customer service is provided.
  
• Coordinate with other departments to ensure order accuracy and on-time delivery.
  
• Develop and implement policies and procedures for the order processing department.
  
• Troubleshoot order processing issues and resolve customer complaints.
  
• Update receipts of goods and ensure accurate stock records are kept up to date
  
• Prepare performance reports and analyze trends.
  
• Maintain accurate records and filing systems.
  
• Other projects as assigned by management
  

Prerequisites

• Minimum of 2-year related experience
  
• Experience in Sage and supervisor skills will be advantageous
  
• Proficient in MS office applications
  

Chew Xing Shan Reg No:
R22107044

The Supreme HR Advisory Pte Ltd EA No:
14C7279

WhatsApp:
+65 83592812 [Shannon]