6723 - F&B Executive Banquet Or Fine Dining Exp | Off On Weekend | Up To $3500

F&
B Executive

Working hour:
Mon to Fri (8am to 6pm)

Working location:
MBFC

Salary range:
$2,400 - $3,500

Duties and Responsibilities

• Provide a “best in class” service to all clients.
  
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
  
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
  
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
  
• Escorts clients and visitors to the meeting rooms.
  
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
  
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
  
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
  
• Washing up and clean pantries before closing procedures or whenever necessary
  
• Acknowledge all guests’ concerns, comments &
  complaints with discretion &
  the utmost urgency.
  
• Report to supervisor or manager for any user or client feedback
  
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
  
• Promptly respond to telephone calls in a friendly &
  professional manner.
  
• Prepare stock inventory report and servicing report for management’s review.
  
• Complete all duties during the shift &
  ensure a concise hand over is conducted. Deliver an exceptional workspace experience to our HSBC colleagues. Create a welcoming, and engaging office environment for HSBC colleagues and their visitors.
  

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes &
  tools - e.G. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
  
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness:
  support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.
  

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
  
• Compliance with the Environmental, Health and Safety responsibilities.
  
• High Customer Satisfaction rating as measured in regular surveys.
  
• Adherence to and maintain food handling standards and food safety plan.
  
• Compliance with Best Practice documentation.
  
• Pursue continuous improvement.
  

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&
  B or Customer Experiencediscipline.
  
• Food Hygiene Certification preferred. Successful applicants without certification will be sent for mandatory certification.
  
• Degree in hospitality or related field is preferred but not required.
  

https:
//wa.Me/6596420989

WhatsApp:
+65 9642 0989 (Han)

Email:
[email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279