Admin Customer Service (Sales Support Team) | Ubi East | Full Time

Location:
Ubi Ave 1

WorkingHours:
Monday to Friday, 8:
30am – 6.00pm

Salary:
up to $3400 basic + PB (Avg. 2 months)

Requirements

• 
  
• More than 3 years of working experience
  
• Background from either telco or FMCG experience will be advantages
  
• Tech savvy individual who can engage customers through digital platforms will be an advantage
  

Job Duties:

• 
  
• Partner with Sales Operation team to handle the after-sales promotion order fulfilment support from customers, such as admin duties and liaise with customers if required
  
• Daily extraction &
  checking of order status in system to ensure timely rectification of issues which may result in failed installations.
  
• Raise incidents/requests to fail orders &
  ensure re-provisioning of orders by the partners or internal stakeholders and ensure closure of the customers’ new sales orders.
  
• Support checking of activity number (system) and provide to Partners for re-scheduling of appointments for customers.
  
• Liaise with Marketing &
  partners to ensure delivery of premiums to customers.
  
• Engage customers on digital platforms (such as telegram)
  
• Daily distribution of leads from system to partners
  
• Monitor and work with Marketing/Marcom to ensure new listing are updated in website.
  

Singaporean Only. Only shortlisted candidates are notified.