Air Operation Manager

Air Operation Manager

Roles &
Responsibilities

• Lead and manage airfreight operation team
  
• Ensure smoothy operations and good customer services.
  
• Execution of MAWBs and HAWBs (Direct and consolidation shipment)
  
• Manage airline FWB/FHL submission
  
• Follow up and processing of shipment with shipment status and revert to agents/clients
  
• Do all necessary documentation for all shipments and plan for collection and delivery of shipments with contractors in order to meet flight closing time.
  
• To ensure all COD customers payments are collected prior to release airwaybill/delivery to customer.
  
• Attend to all messages pertaining to operation matters.
  
• Responsible to oversee airfreight import and export billing to clients and agents
  
• Closing of all airfreight import and export job files promptly to meet month end closing
  
• Maintain good relations with all customers and agents to ensure good customer services.
  
• Ensure profitability for businesses secured with regular review with management.
  
• Support customer services and pricing team on air operational issues
  
• Any other official duties assign by Management.
  

Qualifications:

• Min 2 years’ experience overseeing a team to run an airfreight import and export operation of the company
  
• Extensive background in freight forwarding industry (agent environment)
  
• Strong experience in full import and export documentation functions
  
• Strong leadership skill
  
• Possess good communication &
  interpersonal skills
  
• Good understanding with co-workers and contractors.
  
• Good command of written and spoken English.
  
• Self-motivated.
  
• Customer oriented
  
• High endurance
  
• Well versed with tradenet preferred
  
• Able to work under pressure
  
• Able to start work immediate preferred
  

5.5 days work (alternate weekend upon confirmation)

Working hour:
1pm to 10pm (Weekday) and 11am to 3pm (Weekend)