Analyst, Credit Operation Specialist, Consumer Banking Group Operations, Technology & Operat...

Business Function
Group Technology and Operations (T&
O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality &
control, technology, people capability and innovation. In Group T&
O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities

• Perform processing of record creation and updating in Bank's operating systems relating to Security Documents
• Delivery &
  collection of security documents from counter
• Keep track &
  monitor for the movement of security documents by maintaining a database
• Perform imaging, indexing and reconciliation of security documents
• Filing/archival of security documents, source reports &
  media.
• Communicate with lawyers / BUs on matters relating to Collateral Safekeeping
• Manage project assigned by Team Manager in pursuing Digital Transformation journey e.G. managing RPA/ SMART Ops, UAT &
  LV for system enhancement/migration etc Manage System
• Manage project issues and risks &
  provide regular projectcommunication to stakeholders
• Ensure all requests are processed within specified Service standard, timely and accurately
• To highlight any discrepancy / deviation to the Team Manager/ Supervisor.
• To ensure high quality level in services delivery
• Support the Team Manager/Supervisor to ensure the smooth operation of the team
• Assist team Manager / supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

• Degree holder in Business and Finance, Business Administration, Operations Management, or related disciplines preferred
• Minimum 2 years of relevant experience in financial institutions, either in Credit Operations or Secured Loans
• Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery
• Strong analytical, systemic and problem-solving skills with ability to deep diving into issues &
  details
• Good organizational skills with demonstrated ability in managing event/project
• Good communication and presentation skills
• Knowledge of Process Improvement Toolkit and metrics/measurement
• Good understanding of operational risks.
• Meticulous with eye for details
• Flexibility and ability to multi-task and take on different types of roles and activities at the same time.
• Proficient in Microsoft Office especially in Advanced Microsoft Excel &
  Microsoft PowerPoint

Apply now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.