Assistant Outlet Manager (Omakase@Stevens)

Company Name:
Omakase @ Stevens

Job Title:
Assistant Outlet Manager (Omakase@Stevens)

JOB RESPONSIBILITIES:

• Responsible for coordinate daily Front of the House and Back of the House restaurant operations
  
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
  
• Deliver superior service and maximize customer satisfaction
  
• Regularly review product quality and research new vendors
  
• Organise and supervise shifts and duty roster planning, attendance summary report and work closely on leave planner
  
• Ensure compliance with sanitation and safety regulations and updating risk assessment on time
  
• Manage restaurant’s good image and suggest ways to improve it
  
• Control operational costs and identify measures to cut waste
  
• Create detailed reports on weekly, monthly and annual revenues and expenses
  
• Involve in setting new budget and business planning for new physical year
  
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery
  
• Maintain records of payroll and attendance
  
• Supervising of employee and provide training and development plan.
  
• Meeting monthly KPI and generating month end sales report
  
• Handling of cash floats and petty cash funds of the outlet
  
• Organising of PO and Invoices
  
• Updating on social network services
  
• Month end inventory report
  

JOB REQUIREMENT:

• Required at least 2 years’ experience as manager or similar role
  
• Excellent in customer service and in food and beverage (F&
  B) knowledge
  
• Strong leadership, motivational and people skills
  
• Able to commit to shift work, split shifts, weekends and public holidays
  

BENEFITS

• Uniform Provided, F&
  B Discount, Dental, and Medical
  
• Learning &
  Development Opportunities, Staff Recognition Award
  

*Only shortlisted candidates will be notified.