Barista (Campus, 5 Days Work Week, Opening Shift)

Working Location:
Dover

Working Hours :
6.30am to 3.30pm (Opening Shift)

Job Summary:

Ensure the smooth operations required at the front line operations in food service.

Key Responsibilities:

· Determine customer coffee desires;
presenting and explaining the coffee drink menu;
follow drink recipes and preparation techniques for coffee drinks;
replenishing coffee bean supply.

· Sells and serves baked goods and miscellaneous food items to customers in a courteous and friendly manner.

· Safely handles all hot and cold drinks during preparation.

· Ensure that all food counters and displays are clean and tidy at all times.

· Ensure that all customers are served promptly and duly.

· Handle customer’s feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal.

· Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

· Assist other sites operations as and when required.

· Perform all other duties as and when assigned by Superior.

Key Requirements:

• Possess at least 1 year experience in similar capacity.
  
• Excellent customer service, interpersonal and communication skills. Able to convey meaning and obtain understanding.
  
• Organizational Skills – ability to group work in relation to the work being done, prioritizing and scheduling an even workflow.
  
• People Skills – ability to effectively relate to customers and others in all organizational levels, being sensitive to their needs.
  
• Conceptual Skills – ability to see entire program objective ensuring that individual programs work within the framework of the company’s objectives.