Billing Analyst

Qualifications

• Bachelor's degree required
  
• 3+years’ experience preferred
  
• Ability to work independently and self-motivated
  
• Strong analytical data mindset
  
• Good communication (both spoken and written) and interpersonal skills
  
• Proficient in Excel and PowerPoint
  

Job Profile – Billing Analyst
Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
  
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
  
• Process manual invoices/credit memos and order quotes as requested·
  
• Review Invoices and conducts variance analysis, with sign off required
  
• Coordinate monthly invoice run to ensure accurate and timely customer billings
  
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
  
• Assist in month end close related tasks.
  
• Assist in Audits &
  SOX controls
  
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
  
• Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.G. SLA credits, install date discrepancies)
  
• Acts as First Line Support for approval requests and deal inquiries
  
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
  
• Implement and document processes and procedures required by SOX
  
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
  
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
  
• Assist in the training and coaching
  

Regards,

Lini

Recruitment Consultant

R22108463