Boutique Manager - Marina Bay Sands / French Luxury Brand / Basic 5k + High Comm $2. 5k+ Aws...

Prestige Luxury French Brand seeking experience and passionate Boutique Manager with Critical thinking Skills in Marina Bay Sand

REQUIREMENTS

• Min Secondary or Diploma education
  
• Communicate clearly &
  concisely, orally &
  in writing.
  
• Focus on objectives, follow through on projects &
  demonstrate attention to detail.
  
• Manage effectively in fast-paced environment.
  
• Demonstrate a high degree of professionalism, integrity &
  reliability.
  
• Demonstrate passion for customer service.
  
• Manage store operations independently, plan &
  prioritize workload.
  
• Min 5 years of Luxury industry experience with min 3-5years experience in management
  
• Basic Salary of $5000, commission range $2,500+ AWS + Performance Bonus
  
• Attractive Staff Benefits
  
• Driven Passionate in Retail and Good Attitude
  

DUTIES

DRIVE BOUTIQUE PERFORMANCE &
COMMERCIAL STRATEGY

• Achieve the different sales targets (KPI) and objectives as agreed with Management:
  
  
• Monthly &
  yearly target Sales target by product categories
  
• Communicate business updates regularly &
  efficiently to the HQ (by phone or meeting)
  
• Manage inventories in a pro-active way to increase the sales and keep a financially healthy stock level.
  
• Optimizethe store's commercial performance by identifying business opportunities/initiatives to improve sales, minimize losses and develop sales in line with overall company objectives and policies.
  
• Be fully aware of the communication plan and strategy, proposing what could help achieve sales objectives.
  

DEVELOP CLIENT PORTFOLIO &
SERVICE EXCELLENCE

• Win customers by providing consistent, exemplary service experience.
  
• Demonstrate creativity and promote monthly Touch Base (CRM) activities, templates, follow-up to develop customers loyalty
  
• Encourage team members pro-activeness in developing strong and lasting client relations
  
• Communicate courteously with customers by telephone, email and face to face
  
• Tact and diplomacy to ensure complaints/conflicts are handled timely, professionally and effectively.
  
• Use any client feedback as a tool for improvement.
  

SET TEAM STANDARDS

• Provide strong leadership to the team in order to motivate them to execute sales generation.
  
• Lead your team with a positive attitude, energy &
  long-term vision - Understand and be empathetic to personal issues and potential impact on team moral.
  
• Able to identify personal, team and brand development needs.
  
• Able to be persuasive/influential in interpersonal style,
  
• Build trust, encourage forward thinking and create energy within the team.
  
• Contribute to team effort by accomplishing related results as needed
  
• Create a high-performance team that drives sales through achieving company store results &
  KPls
  
• Interview, recruit staffs, integrate newcomers &
  motivate your team to perform to the best of their ability
  
• Staff planning, retention &
  promotion
  
• Organize daily team briefing, weekly meeting, performance appraisal
  
• Provide regular feedback &
  coaching activities to drive performance
  
• Promote the service sense mindset of the team
  
• Able to communicate at all levels, with genuine interest, positive body language and immaculate personal presentation (encouraging mutual understanding between team members and the leader)
  
• Responsible for the grooming standards of the team
  
• Initiate &
  supervise the development plan of your team.
  
• Ensure that all sales associates are properly trained and get regularly updated on luxury brand and products knowledge, general product mix &
  match skills and basic selling skills.
  
• Follow through on development of your team members with training team.
  

ASSURE THE MERCHANDISING OF THE BOUTIQUE

• Responsible for the standards of the boutique
  
• Ensure boutique visual merchandising is up to HQ expectations,
  
• Ensure the boutique operational maintenance is up to standards with assigned contractors:
  Daily clean up
  
• General store condition (including back of house Lighting)
  

Interested applicant kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No:
R1110882 (Ming Er)