Call Centre Representative
Musee platinum tokyo
- Central Singapore Community Development Council
new offer (04/07/2024)
job description
Job Descriptions
- Manage inbound and outbound calls in a timely manner, handle manage enquires and reservations from various online channels.
- Ensure accurate bookings of reservations for treatment, consultation, cancellation, etc.
- Identify customers’ needs, clarify information and beupdated with our monthly promotion, and ensure information provided for our customers are accurate.
- Follow-up on customers’ complaints and feedback.
- Support shop to meet monthly sales target.
- Support the daily operation and administrative duties such as responding to emails, SMS and any online enquires etc.
- Any other operational duties as assigned.
Requirements
- Able to converse well in English
- Good verbal communication skills along with active listening
- Basic computer knowledge.
- Ability to multi-task, set priorities and manage time effectively
- Ensure customer satisfaction, friendly and pleasant.
- Able to work on weekends and public holidays.
Other Information &
Benefits
- Work hours:
10 am to 9 pm (Mon-Sat) and 10 am-7 pm (Sun) - 2 off days per week/ PH-in-lieu
- Medical Benefits, Transport allowance, and other incentives
Work Schedule:
This job has the following work schedule:
5 days / week
Benefits &
Perks
This job has the following benefits:
Medical coverage
Employee discounts
Paid overtime
This job is located in Central, Central, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.