Cashier

Cashiering

• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
  
• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
  
• Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
  
• Reduce the customer’s waiting time to a minimum
  
• Advise customer on GST and refund/exchange policy
  
• Conduct daily cash balancing and cash drops
  
• Update conversion rate as and when necessary
  
• Achieve the turnaround time for cashiering with high productivity level
  

Customer Service

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
  
• Ensure that Shilla’s service step is used in every customer interaction
  
• Respond to customer queries and complaints in a polite and courteous manner
  
• Maintain a well groomed appearance and project the right professional image at all times
  

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
  
• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls
  

Teamwork

• Collaborate with co-workers to accomplish sales and service goals
  
• Provide manager with customers’ feedback in a regular manner
  

Requirements

• Minimum 1 year of cashiering experience in retail / hyper mart environment
  
• Conversant in English is a must. One other language speaking would be advantageous
  
• Great passion for Perfumes &
  Cosmetics and work towards to achieve sales goals
  
• Good communication and interpersonal skill
  
• Strong customer service mentality, proactive and willing to learn attitude
  
• Dependable and good team player
  
• Able to perform retail operational hours which includes weekend and public holiday
  
• Must be comfortable to work in Changi Airported advantage
  
• Must be comfortable to work in Changi Airport
  
• Only those with legal rights to work in Singapore can apply
  

(Only short-listed candidates will be notified)