Client Advisory Executive

We are seeking a motivated and results-driven Client Advisory Executive to join our team and focus on reaching out to clients within our customer database. The primary objective of this role is to re-engage with these leads, understand their needs, and guide them through our offerings to drive conversions and build lasting client relationships. You will play a pivotal role in engaging with customers through calls, tagging clients, emails, offering assistance, and providing information. Additionally, you will initiate outbound calls to potential customers, addressing inquiries, promoting our products/services, and nurturing leads. Your ability to adapt to various tasks and provide top-notch service will contribute to our overall customer satisfaction and business growth.

• Reach out to clients through outbound calls, emails, and other communication channels with the aim of re-engaging them and converting them into active clients.
  
• Educate prospects about our company's offerings, highlighting key features, benefits, and value propositions.
  
• Clearly and persuasively communicate the value propositions of our products/services, emphasizing how they align with the leads' needs and goals.
  
• Collaborate closely with other teams, such as sales and marketing, to gather insights, share feedback, and contribute to refining the lead nurturing strategy.
  
• Maintain accurate and up-to-date records of lead interactions, outcomes, closures, and follow-up actions.
  
• Continuously update your knowledge about our products, industry trends, and competitive landscape to provide relevant information to leads.
  
• Achieve individual and team targets for lead conversion, revenue generation, and customer satisfaction.
  
• Participate in regular training sessions to enhance your product knowledge, communication skills, and sales techniques.
  
• Strive to meet and exceed monthly and quarterly conversion targets, contributing to the overall sales goals of the company.
  

Requirements:

• Higher Secondary/Pre-U/Full 'A' Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
  
• Proven experience in sales, lead generation, or client advisory roles.
  
• Excellent verbal and written communication skills, with the ability to engage and influence prospects.
  
• Self-motivated, goal-oriented, and results-driven mindset.
  
• Adaptability to evolving sales strategies and a dynamic sales environment.
  
• Positive attitude, resilience, and persistence in pursuing leads and overcoming challenges.