Cluster Senior / Executive - F&B Retail

Job purpose

- Reporting to the Retail Manager;
your responsibilities include but not limited to:

- Overall accountable for retail stores, including P&
L, fulfilment of targets(sales, productivity, …), SOPs and

- policies of the company

- Monitor sales and provide routine/monthly sales reports with recommendations for business growth

- Resolve the issues, maintain the standards and enhance the operations process

- Make sure that the stores comply with all health and safety regulations

- Lead F&
B team by attracting, recruiting, training and appraising talented personnel

- Preserve excellent levels of internal and external customer service

- Ensure stock control policies are followed diligently to control stock loss and cost control

- Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

- Ensure stores are following the brand guidelines and are well merchandised

- Be able to lead a project (new store opening, event, …)

Requirements

- Proven food and beverage management experience

- Working knowledge of various computer software programs (MS Office, POS)

- Ability to spot and resolve problems efficiently

- Communication and leadership skills

- Up to date with food and beverages trends and best practices

- Ability to manage personnel and meet financial targets

- Strong resistance to pressure, strong teamwork

- Guest-oriented and service-minded