Contract Customer Service Project Support (Up To $5000) Hnj

We are hiring Contract Customer Service Project Support to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• Manage and process regional claims submitted by RRSA service partners.
  
• Coordinate the procurement and shipment of spare parts, as well as return process for warranty spare parts from service partners. Handle and support billing and payment processes.
  
• Coordinate with internal departments such as Customer Support, Warranty and Sales team to facilitate claim processing and resolution.
  
• Ensure compliance with all relevant company policies and regulatory requirements for documentation and archival.
  
• Develop key performance indicators (KPIs) to measure success and identify opportunities for further enhancements.
  

Requirements:

• Possess a Degree/Diploma with a minimum of three (3) years of relevant experience in warranty administration, customer service, or similar administrative capacities.
  
• Proficient with SAP and MS Office.
  

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Janelle Neo Wei Fang (Denise)

Outsourcing Team

Ref Code:
#HNJ

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number:
99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview