Credit Control Executive (Science Mnc) - North/Up To $3300 Hao
job description
· Handle inbound and outbound collection calls in a call centre environment
· Communicate and explain breakdown of amount payable to customers in detail
· Negotiate with customers on repayment amount and payment dates, where applicable
· Provide customer service and enhance overall collections efficiency and delinquency rates
· Resolve customer issues and handle walk-in customers who wish to make payment
· Achieve monthly cash-collection targets set at beginning of each Financial Year
· Ensure that appropriate telephone contact is made at the earliest possible stage in overdue debts on Assigned List.
· Ensure payments are correctly allocated, to the appropriate accounts and against the appropriate invoices.
· Be aware of duties performed by other team members to enable adequate cover to be provided at all times during their absence / holiday.
Job Requirements:
Min Diploma in any course w min 2 yrs of relevant telemarketing (inbound and outbound calls), customer service or debt collection (in a call centre environment) experience
Interested candidates, please submit your resume to:
[email protected]
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare &
Lifescience)
Company EA Licence number :
99C4599
Personnel EA License:
R21102307