Crypto Account Manager

Currently ourAccount Management Departmentis looking for anAccount Manager.
Major Responsibilities

• Building and maintaining strong, long-lasting customer relationships
• Operating as the lead point of contact for any communication issues
• Working with clients' objections
• Assist with challenging client requests or issue escalations as needed
• Participate in the sales process
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with team to identify and grow opportunities

Requirements:

• Knowledge of current market trends, and industry developments in the cryptocurrency space.
• Proven work experience as an Account Manager or in a similar role, preferably in a sales or account management environment
• Excellent English language skills (C1), both written and verbal, to ensure smooth and effective client communication
• Demonstrated ability to understand client needs and objectives, and effectively position solutions to meet those requirements
• Proactive and results-driven mindset, with a focus on achieving sales targets and providing exceptional customer service
• Ability to resolve conflicts and address client objections in a professional and solution-oriented manner