Customer Care Assistant

Responsibilities:

• To attend to merchant enquiry.
  
• Perform 1st level technical support over phone to merchant.
  
• To perform daily administrative data entry accurately.
  
• Documents scanning and filing.
  
• Perform data verification.
  
• Maintains and accurately update customer’s enquiry, problem and resolution into our portal.
  
• Assist in any Adhoc Customer Care releated matters.
  

Requirements:

• Preferably a minimum of 2 year working experience in customer service support.
  
• Good communication skills.
  
• Pleasant personality and ability to work under pressure.
  
• Eyes of details.
  
• Computer Literate.
  
• Ability to communicate in English.
  
• Able to work on shift including weekends and public holidays.