Customer Relations Officer (Call Centre)

• Call Centre / Contact Centre
  
• Office Hour / 5 Days Work Week (including weekends)
  
• CBD
  

Responsibilities

• Handle inbound and outbound call
  
• Attend to customers' enquiries via hotline and email
  
• Proper recording of conversation with customer in the call centre system
  
• Achieve individual and team KPI set by the management
  
• Maintain a positive and helpful approach in interactions with all customers
  
• Any other ad-hoc duties as assigned
  

Requirements:

• Possess Call Centre / Customer Service experience
  
• Good communications and interpersonal skills
  
• Customer service oriented
  
• A good team player and able to work independently with minimal supervision
  
• Able to work on weekends (Will have some weekends off)
  

Other Information:

• Working Hour:
  Office Hour / 5 Days Work Week (including weekends)
  
• Location:
  CBD
  
• Salary:
  Up to $3100/mth + OT + AWS + VB
  

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

- Reason for leaving each past &
current employment

- Salary drawn for each past &
current employment

- Expected Salary

- Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076