Customer Relations Officer (Service Ambassador) Hmst

Location:
Orchard

Working Hours:
9:
00am - 6pm (Any 5 days from Mondays - Sundays)

up to 2.7k

Job Description:
- To visit newly admitted patients and to ensure patient’s confidentiality at all times.
- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
- To be able to provide service recovery for potential feedback/ complaints that are addressed
- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
- Escalate crucial issues to Service Executive if beyond scope for service recovery
- Report and track patients whom service recovery has been provided to

How to Apply:
send your resume to:
[email protected] Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare &
Lifescience)
Company EA Licence number :
99C4599
Personnel EA License:
R1331820