Customer Service Assistant - Driving Range

Company Name:
Laguna National Golf Resort Club

Job Position:
Senior Customer Service Assistant - Driving Range

JOB RESPONSIBILITIES

• Provide a high level of customer service and assist in members' and guests’ inquiries
  
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
  
• Assist with bay reservations for members and the public (phone, email, in-person)
  
• Supervises and directs junior level CSA in the golf shop as well as field attendants
  
• Assist to manage the receiving and processing of new inventory in the shop
  
• Assist to stage and prepare club activities and leagues being organized at the driving range
  
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.
  

JOB REQUIREMENT

• Post-secondary education is an asset but not required
  
• Strong customer service skills in person and over the phone
  
• Proficient in basic computer software (MS Office and similar)
  
• Reliable, punctual, and eager to be part of a service-oriented team
  

*Only shortlisted candidates will be notified.