Customer Service Associate (Call Centre) / Alexandra

Descriptions:

• Answering customers enquiries, feedback, complaints and warranty claim via hotline &
  emails
  
• Provide technical support for resolution of customer problems, incidents, issues, request and queries
  
• Escalate issue and follow up
  
• Data entry all cases into system accurately and timely
  
• Respond to customer email timely
  
• Apply to procedure, process and meet KPI
  

Requirements:

• Min GCE ‘N’ level / Nitec / 'O' level / Diploma
  
• 1-2 years of customer service experiences
  
• PC literate
  
• Good communication skills.
  

Tempserv Pte Ltd
EA License No:
06C3745
Consultant:
Ivy Ng / EA Personnel No:
R1102590