Customer Service Executive Freight Forwarding / Paya Lebar / 5days

Customer Service Executive

• Working Time:
  Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
  
• Working Location:
  Singpost Centre [Nearest MRT:
  Paya Lebar]
  
• Salary:
  $3200 - 3800
  

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal &
external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
  
• Monitor shipments with contractors and vendors and update both internal &
  external stakeholders
  
• Performs data entry, opening &
  closing of files and costing preparation in tandem to invoice generation
  
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
  
• Assist in the preparation of Pricing &
  Quotations
  
• Support &
  involvement in continuous improvement programs with internal team to ensure control &
  processes to provide a high level of customer service &
  work efficiencies
  
• Upselling company products and identify new business opportunities through clients’ referrals
  

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline
  
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry
  
• With permit declaration through Tradenet
  
• Computer literacy eg:
  proficient in MS Word &
  Excel etc
  

✅✅ Interested applicants kindly contact via WhatsApp:
+65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No:
R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.