Customer Service Executive - Part-Time

We are seeking a dynamic and empathetic Customer Service Executive to join our team. As a Customer Service Executive, you will play a pivotal role in ensuring our customers receive exceptional support and assistance.

Key Responsibilities:

• Customer Interaction through various communication channels such as phone, email, chat, and social media to address inquiries, provide information, and resolve issues promptly and professionally.
• Cross-functional Collaboration with other departments, including sales, technical support and product development, to ensure a unified approach to customer service and address customer needs effectively.
• Customer Retention by fostering positive relationships and offering personalized solutions that meet their needs.

Qualifications and Skills:

• Education:
  A level / Diploma / Bachelor
• Experience:
  Prior experience in a customer service or support role is preferred, but not mandatory.
• Communication:
  Excellent verbal and written communication skills with a keen ability to convey complex information in a clear and concise manner.
• Empathy:
  Strong empathetic skills and the ability to understand and address customer concerns with patience and a positive attitude.
• Adaptability:
  Comfortable working in a fast-paced and ever-changing environment, adjusting to new tools and processes as required.
• Customer-Centric:
  Deep commitment to providing exceptional customer experiences and exceeding customer expectations.
• Basic know-ow in Microsoft Office (Powerpoint, Excel, Word).

Benefits:

• Opportunities for career advancement within a growing company.
• Flexible working hours

If you are passionate about delivering top-notch customer service and are driven to make a positive impact, we encourage you to apply for this exciting Customer Service Executive role. Join our team and contribute to creating memorable customer experiences that drive satisfaction and loyalty.

Work Schedule:

This job has the following work schedule:
3 to 4 days / week
8 hours shift
Benefits &
Perks
This job has the following benefits:
Training &
professional development
Joining Bonus
Remote work flexibility
This job is located in Raffles, Central, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.