Customer Service Representative (Hotline & Email) (Kor Mnc) - 1year Hhl

Responsibilities:

• 
  
• Answer customer inquiries, feedback, complaints, and warranty claims via hotline and email.
  
• Provide technical support to resolve customer problems, incidents, and requests.
  
• Escalate issues as needed and diligently follow up.
  
• Accurately enter all cases into our system.
  
• Respond to customer emails promptly.
  
• Adhere to procedures, processes, and meet KPIs.
  

Requirement

• 
  
• Excellent communication skills (both written and verbal).
  
• Strong problem-solving abilities.
  
• Detail-oriented with accurate data entry skills.
  
• Ability to work independently and as part of a team.
  
• Prior experience in customer service or technical support preferred.
  

If you meet the requirements of this role, please email a detailed resume to [email protected]

Alex Goh Hock Leong
(CEI.No:
R1763413 l Recruit Express Pte Ltd (Healthcare &
Life Science) | 99C4599)