Customer Service Representative - Outdoor Living Products
anonymous company - Singapore
new offer (16/05/2024)
job description
- Enter and process orders, generating invoices through SAP system
- Act as the primary point of contact for customer enquiries related to their orders
- Coordinate and communicate with both customers and production facilities to ensure timely and accurate order delivery
- Prepare and distribute weekly reports providing status updates on outstanding orders
- Facilitate smooth order management through effective communication and coordination across various stakeholders
- About 2 years of sales support/coordination positions
- Experienced in using ERP Systems (eg. SAP)
- Comfortable to communicate among various stakeholders (ie. customers - email and phone calls and internal stakeholders - logistics, finance, sales)