Desktop Engineer (L1 And L2)

Desktop Support Engineer requires to be supporting all the infrastructure related support. It requires to provide support to End User's.

• Min 1.5 years of experience into IT Support, Helpdesk OR Desktop Support
  
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
  
• Responsible for tracking hardware and software inventory
  
• Familiarize end users on basic software, hardware and peripheral device operation
  
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  
• To support VIP users