Engineering Manager, Global E-Commerce (Governance And Experience)

Company Introduction:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity;
to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction:

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.
E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.
Responsibilities:

- Establish and manage the governance &
experience tech team
- Design and architect solutions while providing technical support to engineers on the team
- Align with product and organizational objectives, collaborating with cross-functional teams to deliver key results
- Define the long-term technical roadmap for the team
- Contribute to technical decisions on projects across the product lineup
- Oversee the acquisition and development of software systems in organisational units.
- Monitor the results and quality of the different software solutions and projects implemented in the organisation.
- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming &
System Analysis, Science (Computer Studies) or related discipline.
- At least 2+ years of experience managing or tech-leading a software engineering team
- Minimum of 5+ years of experience in large-scale backend system development is necessary
- Experience in managing teams in a fast-paced environment is essential
- Capable of effectively communicating technical information to both technical and non-technical collaborators across different functions and levels
- Strong experience with E-Commerce is required, and additional governance experience, including Anti-Fraud and Risk Management, would be a plus
- Excellent leadership, communication, and management skills are expected
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.