Guest Service Agent – Housekeeping (Room Attendant)

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
  
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
  
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
  
• Must be able to work a flexible shift. Bending and lifting are part of the job.
  
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.
  

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
  
• Preferably (at least) 2 years' experience.