Helpdesk Engineer

Helpdesk Engineer

We are looking forexperienced full-time helpdesk engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities &
Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
  
• Good Hardware and software troubleshooting skills for PC.
  
• Break fix and IMAC support for end user deskside equipment
  
• Basic troubleshooting skills for IOS and android devices.
  
• Handles asset and peripherals inventory management.
  
• Meeting room and AV equipment knowledge.
  
• Provide smart hands support for networks and servers
  
• Familiar with Service Desk ticketing systems and process.
  
• VIP support
  
• Able to support off hours or require to perform ad hoc duties as and when needed
  

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
  
• Proven work experience as a desktop support engineer or support technician.
  
• At least 3 years of IT deskside support experiences.
  
• A good team player.
  
• Excellent interpersonal skills.
  
• Customer centric and focus on service excellence.
  
• Excellent problem-solving and multitasking skills.
  
• Good verbal and written communication skills and ability to interact with other teams.
  
• Working location:
  Central, Singapore
  

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]