Human Capital Management, Employee Relations, Executive Director, Singapore

The Employee Relations (ER) team, which is part of the Human Capital Management division, is dedicated to advising managers and employees. The ER team acts as an internal consulting group on all aspects of the employment relationship, advising employees and managers on resolving workplace issues in a fair and consistent manner and promoting positive behaviour throughout the firm. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions on a diverse range of issues.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide advice to managers regarding all aspects of the employment relationship, including performance management, disciplinary actions, terminations and business restructurings.
  
• Investigate allegations of unfair or unlawful treatment and/or inappropriate behaviour.
  
• Counsel individual employees regarding problems in the office and advising on health and personal issues that may impact work.
  
• Oversee adherence to firm policies regarding, among others, use of firm resources including e-mail and Internet access, protection of confidential information, etc.
  
• Oversee all terminations and implementation of severance policy.
  
• Assist in formulating, interpreting and communicating policies that pertain to employee relations issues.
  
• Conduct training programs to educate employees about firm policies regarding employee relations issues.
  
• Liaise with internal and external legal counsel as necessary to resolve employee issues.
  

EXPERIENCE/SKILLS:

• Proven track record of managing complex issues and driving resolution
  
• Strong team and project management experience
  
• Ability to develop and build relationships at all levels, with a proven track record of acting in an advisory capacity
  
• Excellent interpersonal, communication, and strong negotiation/diplomacy skills.
  
• Strong analytical and facilitating skills;
  the ability to bring groups with diverse views/priorities to a common resolution.
  
• Ability to approach issues strategically;
  anticipating consequences and navigating around unforeseen obstacles.
  
• Ability to think creatively and effectively, delivering commercially pragmatic solutions.
  
• Excellent negotiation and conflict resolution skills - a 'listener'.
  
• Well-developed organizational and administrative skills including attention to detail;
  client-service orientation.
  
• Flexibility and ability to multi-task.
  
• Experience in dealing with sensitive issues such as investigations
  

ABOUT GOLDMAN SACHS

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