Inside Sales Engineer (18 Months Contract, North)

Key Responsibilities and Outcomes:

· To provide exceptional levels of Customer Service

· To respond swiftly and accurately to all customer queries within pre-agreed timescales

· Produce Sales Quotations, Pre-qualification documents, Technical Proposals and any other form of information required by the customer / potential customer

· Responsible for delivering high levels of customer satisfaction at all times

· Ensure quotations are recorded accurately and in a timely fashion, to maintain departmental KPI’s

· Ensure accuracy of quotations, technical documentation, customer Purchase Orders and any other related documentation prior to issue to Contracts for booking in

· Progress/chase outstanding quotations within pre-agreed timescales and report accordingly

· To maximise the potential of key accounts and new business with existing and new customers

· Use existing procedures to solve routine or standard problems

· Work under supervision and direction from the Inside Sales Supervisor / Customer Service Team Leader

Qualifications &
Technical knowledge:

Essential

· Strong Customer Service experience - typically 2 years’ experience in relevant role involving basic concepts and procedures

· Basic Engineering or Technical knowledge

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No:
19C9950

EA Personnel:
Ding Xin Er

EA Personnel Reg No:
R22106669

Desirable

· Experience in using ERP Systems

· Degree or Engineering / Technical Qualification -entry level role (or equivalent)