It Helpdesk Hms

Suntec

12 months contract

up to 4k

Knowledge with machine rebuilding using SCCM or intune.

Have experience around Microsoft 365, end user support over the phone call and walk in. Managing level 1 and 2 tickets and co ordinating with vendors.

At least IT Support Level 1 experience - Managing end user support related to computer software and hardware

• Provide helpdesk support, resolving first-level user problems and performing basic troubleshooting.
  
• Assist with installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
  
• Log and resolve service desk calls, keeping end users updated.
  
• Collaborate with vendor support contacts to resolve technical issues.
  
• Coordinate with international IT support staff to address user problems.
  
• Ensure seamless interconnectivity of desktop computers with various systems in a client-server environment.
  
• Manage ongoing PC re-image program using Intune.
  
• Train staff on hardware and software usage.
  
• Recommend and perform system upgrades as needed.
  
• Assist in purchasing, building, and deploying IT-related hardware and software.
  
• Maintain IT inventory through hardware and software audits.
  
• Experience with Azure environment.
  
• Provide support for Video Conferencing systems.
  

How to Apply:
send your resume and indicate role(s) you want to apply to:
[email protected] or telegram @jocelynchan ASAP!
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare &
Lifescience) Company EALicence number :
99C4599 Personnel EA License:
R1331820