It Support Engineer
job description
Brief Description &
Role
This position will support the day-to-day needs of the IT operations including system application/device support, monitoring and network infrastructure maintenance and management.
Responsibilities
- Responsible for procurement and management of company IT assets.
- Source, planning, evaluating, and deploying of new cloud-based IT systems.
- Provide administration, support, monitoring, enhancing, and maintenance of both on-premises and cloud-based network systems.
- Participate in monitoring, enhancing and maintenance of all endpoint and network security solutions.
- Provide timely and good IT support for internal users.
- Ensure compliance with company policies such as copyright, cybersecurity, licensing and IPR policies.
Requirements
· The candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Science &
Technology or equivalent.
· At least 2 year(s) of working experience in the related field is required for this position.
· Meticulous, independent and able to multi-task with strong analytical and troubleshooting skills.
· Good written, communication and interpersonal skills.
· Good team player and passionate to learn
Skills, Experiences &
Knowledge
· Good understanding of cloud and cloud-based services and applications
· Good knowledge and working experience with Microsoft 365 and Azure services and applications.
· Good understanding of cybersecurity, information protection and related practices.
· Good knowledge of computer hardware, networking systems (e.G. Firewalls, VPN etc.) and IP-based protocols (e.G. TCP, UDP, FTP, SSH, Telnet etc.)
· Some working experience with any of the programing/scripting languages such as C#, PowerShell, SQL, Python, PHP etc.