L1 System Engineer (It) / Ang Mo Kio / 12 Hour Rotating Shift

The L1 System Engineer is responsible for:

- To provide 24 x 7 support for Data Center running on 12 hours shift

- Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

- Resolving the incident/problem onsite.

- Escalating unsolvable problems and service requests to the System and/or

Software Engineer and reporting the escalation to the Project Manager.

- Generating the relevant administrative records and reports.

- Introducing and integrating new technologies into existing environments.

- Applying operating system updates, patches, and configuration changes.

- Adding, removing, or updating user account information, resetting

passwords, etc.

- Answering technical queries

- Maintaining the configuration of the system.

- To implement Service Request and Change Request

- Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
  
• Minimum 1 year of relevant working experience in IT infrastructure operation
  
• 12 hrs shift working
  

Other Certifications:

• Preferably with Microsoft Certification and/or ITIL certification.
  
• Good Knowledge of following products will be advantageous:
  
  
• Linux
  
• Unix
  
• Active Directory/DNS
  
• Microsoft Azure Stack
  
• Microsoft Windows 2016-2022
  
• Commvault Backup and Recovery
  
• Symantec Endpoint Protection
  
• ITIL certification will be an advantage.
  

Interested candidates, please forward a detailed resume and email to career{a}tempserv.Com.Sg

Tempserv Pte Ltd

License No:
06C3745

Attention:
Wee Wan Qi / EA Personnel No:
R22109446