Life Claim Admin Executive (Insurance|Up To $5k)

The Opportunity

· This is an exciting opportunity to work for one of the leading financial organisations.

· It is an opportunity for an experienced Life Claim Admin Executive to join their team

The Job

· Handle all the tasks related to life claims admin matters including but not limited to assignment of daily manual claim and letter preparation eg approved, rejection or ex-gratia life claims letter(s).

· Data entry &
maintain proper filing and documentation of life claim document(s)/file(s).

· Assist in creating, maintaining &
updating of life claimsrecord in claim register accurately and timely.

· Follow-up of medical report request(s)/other supporting document(s) with medical provider(s), policyholder(s) and agent(s).

· Perform outbound calls and attend to simple enquires from medical provider(s) and distribution channel(s) from department’s shared mailbox/CRM platform eg Salesforce.

· Undertake internal audits (Life claims) to ensure the company meets its financial, operational and compliance objectives.

· Identifies control issues that do not comply with the established operation procedures and guidelines.

· Handles control and remediation work within Claims Department to ensure compliance with internal claims SOP, regulatory requirements, and the bank's policies.

· Update claims SOP to reflect latest changes to claims guidelines.

· Conduct daily/monthly claims quality assurance checks to ensure that claims are processed based on the KPI and claims SOP and put in place corrective and preventive measures.

The Talent

· 2 to 4 years of working experience, preferably in life insurance company.

· Familiar with Life insurance processes and good insurance knowledge is an advantage.

· Good interpersonal skills to effectively communicate with all stakeholders.

· Customer-centric and meticulous with the ability to work under pressure.

Next Steps

- Drop your resume and contact us to follow-up, or send your resume to [email protected]

- Email Topic:
Apply Life Claim Admin Executive

- Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918