Logistics Executive (Temperature Services Coordinator) Hmst

Temperature Services Coordinator – Logistics executive role

Changi Business Park – With Pick up in Tanah Merah (Morning &
Evening)/ If drive, free parking, Lunch shuttle also provided

Budget:
Up to $4200 - 4500

Job Scope:

• 
  
• Act as the main customer contact for all temperature related services.
  
• Set-up customers and protocols based on the applicable temperature services on the quote
  
• Verify that all temperature services are correctly detailed on the quote.
  
• Coordinate with BD to update the quote with any scope changes.
  
• Review temperature excursion reports and perform Temperature excursion adjudications based on the agreed process
  
• Perform shipment tracking and temperature excursion compliance monitoring
  
• Perform site compliance monitoring and communicate updates to the customer / clinical sites
  
• Track all excursions relating to the lifecycle of a product on the manual tracker or using the software platform
  
• Communicate directly with customers / clinical sites to inform them of potential problems with their protocols and field their concerns relating to temperature surveillance
  
• Assist completion of Technical Queries and Quality Incident reports on issues relating to temperature services. Perform thorough investigations of temperature recordings versus transit history when required
  
• Maintain folders in Livelink to a high standard to ensure full information regarding temperature services is available in the project file
  
• Attend teleconferences and meetings with customer as required
  
• Generate routine customer specific report
  
• Deal with customer complaints according to defined procedures and escalate to the Manager as appropriate
  
• Adhere to all SOPs and GMP requirements.
  
• Work to a high level of detail and accuracy on all GMP documentation
  

Experience with project management and temperature services preferred

How to Apply:
send your resume and indicate role(s) you want to apply to:
[email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare &
Lifescience)
Company EA Licence number :
99C4599
Personnel EA License:
R1331820