Manager, International Admissions
Ntu (nanyang technology university- main office-hr)
- Singapore
new offer (12/05/2024)
job description
Responsibilities
Partnership Management
- Contribute to the planning and execution of outreach activities.
- Send periodic updates to principals and further education counselors of high school partners.
- Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.
- Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.
- Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.
- Execute and adapt marketing campaign in different overseas markets based on differences on the ground.
Marketing and Event Management
- Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.
- Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.
- Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.
- Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.
Admissions application and selection
- Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.
- Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
- Update and adhere to admissions policies and Standard Operating Procedures (SOP).
Supervisory
- Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.
- Select, hire, and supervise temporary staff.
- Participate in work improvement projects.
Administrative
- Work closely with team members in delivering excellent service to internal and external customers.
Requirements
- A degree from a recognized university.
- At least 7 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
- At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.
- Prior experience in business development, partner and/or event management.
- Proficient in MS Office applications and data analytics.
- Good communication skills with an excellent command of written and spoken English with public speaking experience.
- A strong collaborator - ability to work well in within the team and with key stakeholders.
- Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
- Possess strong analytical, interpersonal and customer service skills.
Hiring Institution:
NTU