Network / Resident Engineer | Contract |

The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer’s requirements and agreed service levels. Perform and support regular preventive maintenance tasks.

The activities include:

• Respond and handling of customer requests/queries
  
• Incident resolution
  
• Change and Service Request fulfilment
  
• Problem ticket closure
  
• Preventive maintenance tasks fulfilment
  
• Vulnerability assessment
  
• to assist the Team Lead/Operations Manager to train and guide junior team members
  
• Develop and enhance NOC team capability
  

Responsibility:

• Analysing, troubleshooting and correcting network problems remotely and on-site
  
• Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning
  
• Responsibility for security compliance, patching, health check &
  hardening remediation
  
• Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
  
• Performing standard or project change request as per change window
  
• Provide on-call 24 x 7 support on a rotating basis
  
• Responsible for applying operating system updates, patches, and configuration changes
  
• Perform Preventive Maintenance
  
• Participate in customer weekly sessions
  

To apply, simply click "
APPLY"
and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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