Network Support Engineer

Network Support Engineer

· Degree in Computer Science, Network Engineer, Information Technology or related field

· Have 3+ years of working exp in network environment

· Must be able to handle daily network operation activities, network level support requests, monitoring, troubleshooting.

· Proficient in TCP/IP, Ethernet, SDWAN, SDLAN, CABS, SASE, MPLS, VPN.

· Experience with network hardware from vendors such as Cisco, FortiGate, Aruba.

· Experience with firewall, Proxy, VPN appliances, Wi-Fi, LAN, WAN supports.

· Experience with Routers, Switches, Firewalls, Wireless Access, LAN, WAN VPA

· Able to monitor network performance, and troubleshoot issues related to network congestion, proxy blocking, packet loss, and latency.

· Able to configure network devices for optimal performance.

· Muat have experience working with network monitoring tools to identify and resolve performance bottlenecks.

· Able to develop backup strategies and disaster recovery plan for the network

· Must have excellent communication skills.