Online Shop Assistant

The Online Kosher Shop Assistant provides general support in online shop operations, and the general tasks and duties in the shop.

Duties and Responsibilities

• Responsible for the day-to-day operations of the online kosher shop
  
• Online customer service:
  answering phone and online queries and taking orders;
  online payment and complaints handling;
  
  
• Pack goods for online orders
  
• Oversee goods delivery and coordinate with internal and external delivery providers to ensure smooth deliveries to customers
  
• Cover Cashier and Shop Assistant when needed
  
• Assist in general tasks and duties in the kosher shop
  
• Any other duties given
  

Required Qualifications

• Minimum 3 years related work experience as a sales associate
  
• Minimum high school education
  
• Fluence in English
  
• Cashier operating knowledge and skills
  
• Excellent customer service skills and interpersonal communication skills
  
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  

Desired attributes

• Results-driven and resourceful, with a strong problem-solving ability
  
• Self-directed and able to work without supervision.
  
• Highly organized multi-tasker
  
• Excellent team-player
  
• Dynamic, proactive, diligent