Operation Executive/ Export Sales Admin Executive

Responsibilities:

• Handle the processing of all orders accurately and promptly.
  
• Coordinate between the sales team, manage and file documents, and communicate relevant information.
  
• Store and organize financial and non-financial data electronically.
  
• Inform clients of any unforeseen delays or problems.
  
• Issue contracts for sales and purchases post-trade completion.
  
• Maintain clear communication to address discrepancies, missing details, or inappropriate terms.
  
• Review master letters of credit for compliance before advising customers to open a letter of credit.
  
• Ensure timely opening of letters of credit before shipment.
  
• Prepare necessary customs documents for clearance.
  
• Compile and present documents for sales letters of credit.
  
• Develop document instructions for brokers, owners, or suppliers.
  
• Provide timely updates to suppliers and buyers.
  
• Calculate and submit claims as necessary.
  
• Monitor payment and settlement processes.
  
• Organize and maintain proper documentation for each shipment.
  
• Fulfill any other assigned ad hoc duties.
  
• Monitor the team’s progress, identify shortcomings, and propose improvements.
  
• Track annual commodity sales by region and grade.
  
• Draft and send price offers based on the South African mandate.
  
• Engage in pricing discussions and negotiations with Sales Teams in Singapore and South Africa.
  
• Report on the annual Carbon Footprint.
  
• Generate Sales Agreements and Sales Approval Reports.
  
• Customer Management:
  Handle sample requests for customers.
  
• Contribute to internal meetings across various departments locally and internationally (shipping, accounts, sales).
  
• Manage customer accounts and maintain strong relationships.
  
• Accompany Sales Managers on visits to mines, smelters, and ports periodically.
  
• Arrange and conduct customer visits within the country.
  
• Resolve day-to-day queries related to shipping, accounts, mines, and customers.
  
• Process and address product complaints received from customers and liaise with the mine/smelter.
  
• Coordinate business activities primarily with China, South Africa, Korea, the United Kingdom, and Japan.
  

Requirements:

• A degree or diploma in Business Administration, Sales, or a related field.
  
• Experience in export documentation and coordination.
  
• Proficiency in ERP systems and the Microsoft Office Suite.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and multitasking abilities.
  
• Keen attention to detail and strong problem-solving skills.
  
• Ability to work independently and as part of a collaborative team.
  
• Knowledge of international trade regulations and practices is a plus.
  

If you’re ready to join a start up team, we’d love to hear from you!

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.