Operations Admin Assistant / It | Kaki Bukit

Job Highlights

• Industry:
  IT Tech
• Location:
  Kaki Bukit
• Working days:
  5 days’ work week
• Working Hours:
  9am to 6pm

Job Responsibilities:
-

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements:
-

• Candidates must possess at least a Diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Work Schedule:

This job has the following work schedule:
Monday - Friday
Office hours
Benefits &
Perks
This job has the following benefits:
Medical coverage
This job is located in East, East, Singapore.
Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.