Operations & Business Development Intern (Education Business)

Find Out Even More At:
https:
//tinyurl.Com/operations-bd-intern-mindflex

Office Location:
28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply:
You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months &
Above (longer durationspreferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
  
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
  
• We provide full-time job opportunities for interns who have excelled in their internship
  
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system &
  more
  
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
  
• Attractive part-time positions ($14/Hour &
  above) and full-time positions available after completion of internship
  

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms &
  WhatsApp
  
• Ask clients the right questions to gather information efficiently
  
• Address clients' queries and concerns that they might have
  
• Transfer clients' requirements into a concise job-post format
  
• Provide after-sales service to clients (and tutors)
  
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them
  

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
  
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
  
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
  
• Assist tutors with technical issues &
  application processing
  
• Clarification of agency's commission &
  policies to tutors
  

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies &
  educational institutes.
  
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
  
• Manage confirmation contracts &
  invoices for clients
  

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs &
  improve efficiency
  
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
  
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
  
• Maintain an organised record of clients for different departments to contact and follow-up with in future
  

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
  
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
  
• 1-to-1 &
  consultations with MindFlex's upper management on strategy building for the company's operations
  
• Brainstorm &
  develop new streams of revenue for the company with Business Development Manager
  
• Execute Business Development plans in a strategic manner
  

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
  
• Build professional communication and customer service skills
  
• Develop confident problem-solving and mediation skills
  
• Learn to stay organised, meticulous and calm in a fast-paced environment
  
• Become an effective team-player and an independent worker
  
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
  
• Deep involvement and familiarisation in both back-end and front-end processes of the company &
  industry
  
• Exposure to real-world data and applications, that puts theory into practice
  
• Last but not least, private mentoring &
  sharing sessions with company's founders and management (P.S. we love sharing)
  

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
  
• Good Command of Both Written &
  Verbal English
  
• Friendly, Passionate and Energetic Team Player
  
• Organized and Good Administrative Skills
  
• Responsible and Strong Work Ethic
  
• Decent Typing Speed and Computer Skills
  
• Polite, Patient and Calm Personality
  

Location &
Working Hours:

• Location:
  Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
  
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
  
• (Working days of your choosing &
  mutually agreed with the company)
  
• Strictly No Overtime and No Bring-Work-Home Culture
  

Internship Allowance:

• $1,000-$1,300/Month
  

Why Choose Us:

• Fun Company Culture and Working Environment
  
• Casual Working Attire, Relaxed Setting
  
• Close-Knit Team of 15-25 Pax
  
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
  
• Company Meals / Outings / Events / Bonding Activities
  
• Many of our interns have also converted to full-time &
  contract positions after their internship as they thoroughly enjoyed their learning experience with us
  
• New Bright Hill MRT at Doorstep
  

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "
  Internship Application"
  
  
• Please ensure to include the following in Email and attached documents:
  
  

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
  
• Signing of Non-Compete contract will be required upon successful selection