Operations Executive -Telemed (Lavender)
job description
Nearest MRT:
Lavender MRT
Salary Range:
$2600-$3200
Primary Responsibilities and Duties:
· Provide operational support and help to execute the department’s strategic plan
· Coordination with internal departments, clinics, and clients to bring about optimal processes for the benefit of patients and the organization
· Provide admin support for the efficient running of the department and clinic
· Perform timely billing/adjustments in Clinic Management System and in insurance portals
· Assist the Operations Manager in implementation of initiatives &
projects/workflows roll-out.
· Respond to doctors/patients’ queries and concerns in a professional manner
· Stay updated with information regarding insurance programs and funding sources.
· Management of patients’ records in accordance with PDPA act
· Maintains clinic(s) supplies inventory by checking stock to determine inventory level
· Collation of statistics and report compilation as required
Secondary Responsibilities and Duties:
· Attend educational trainings for professional development
· Maintain proper infection control standards
· Demonstrate proper use and care of medical &
IT equipment
· People management skills – Supervise and mentor less experienced staff where required
· Respects the values, customs, spiritual beliefs and practices of individuals and groups
· Articulate FHG Purpose and Shared Values in daily work
· Adhere to the policies, procedures, standards protocols in the organization.
· Performs any other additional duties as assigned by Clinic IC / Ops Manager