Operations Manager (Funeral Industry// Shift Work) - 6151

Working Day:
5-6-5-6 work weeks (follow roster)

Working Hours:
8am to 5pm

Location:
Geylang Bahru

Salary:
Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
  
• Provide budgetary updates to the Finance Department
  
• Oversee the timely preparation of monthly schedules, i.E. standby, night service
  
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
  
• Oversee quality control matters pertaining to standards, rituals and customs
  
• Improve operational management systems, processes, and best practices
  
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
  
• Plan and review compensation actions, enforcing policies and procedures.
  
• Oversee morale, welfare and health of all operations staff
  
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
  
• Oversee recruitment and personnel interview
  
• Other ad-hoc duties as assigned by the Managing Director (MD)
  

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
  
• Requires to work on weekends and Public Holidays
  
• Advantageous if candidate possesses Class 3/3A driving license
  

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279