Operations & Service Senior Associate

Working Hours:
8:
30am - 5:
30pm (Mon to Fri) &
8:
30am - 12:
30pm (Alt Sat)

Job Decription

• 
  
• Ensure timeliness and accuracy in all scopes of work within Admin Support
  
• Ensure the Admin Support team meets the service levels of the Banks
  
• Daily coordination between Bank customers and internal Production
  
• Reporting of card statuses and inventory levels to the Banks
  
• Preparation of monthly billing reports
  
• Participate in monthly Service Level meetings with the Banks
  
• Attend project meetings with the Banks
  
• Participate in negotiation discussions with the Banks
  
• Working with Card Centre Management on fulfilment on business goals
  

Job Requirements

• 
  
• Diploma qualification
  
• Skills:
  Microsoft Excel and Word
  
• Prior working experience in managing/leading teams of at least 3 years is preferred.
  
• Prior working experience in the Banks would have a priority
  
• Excellent written and verbal communication skills with an ability to maintain a high degree of professionalism through interactions with stakeholders across all levels
  

Interested applicant, kindly Whatsapp @89212023

Jacqueline Neo (R1104548)
The HR Ecology PteLtd(13C6391)