Part-Time Operation Assistant

🌠Operation Assistant🌠
Working Hours:
9am-6pm
Working Days:
2 Weekdays, 1 Weekend (Saturday)
Location:
Bukit Batok (WCEGA Tower)
Salary:
$1400/Month with CPF contribution

Job Scope
✅ Manage Client a pool of floater and cleaner queries, schedule and feedbacks
✅Need to manage and monitor cleaning equipment, solutions and cleaning standard
✅Need to respond to messenger until staff schedule end
✅Sunday, reply customers and staff check in &
out from home
✅Ableto communicate fast with client &
cleaner staff through various channels
✅Maintaining a positive, empathetic, analysis and professional attitude toward clients at all times
✅Responding promptly to client inquiries &
Complaints
✅Ensure client satisfaction and provide professional client support
✅To arrange workers job schedule and monitor cleaning standards
✅To act as a central point for the customer on a particular enquiries and take a proactive approach to customer liaison
✅To create and maintain good working relationships
✅Collect mails and documents
✅Assist in any ad-hoc duties assigned

Requirements
✅Minimum 1 year experience in customer service, scheduling
✅Minimum N'Level holder
✅Customer Oriented with good interpersonal and communication skills
✅Must be fast learner
✅Good organizational and time management skills
✅Ability to think strategically
✅Pleasant and friendly personality
✅Strong problem solving capabilities
✅Computer Literacy

Work Schedule:

This job has the following work schedule:
3 to 4 days / week
Benefits &
Perks
This job has the following benefits:
Paid sick leave
This job is located in Bukit Batok, West, Singapore.
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