Property Officer / Executive (Condo Management)

Responsibilities

• To assist the Condominium / Portfolio Manager in maintaining and managing the property assigned.
• Responsible for the day-to-day operation of the property assigned.
• To build a good relationship with the residents.
• Supervision of term contractors and service providers.

Pre-handover Inspection

• Conduct pre-handover visual inspection of units.
• Liaise with main contractor on rectification of identified defects.
• Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.
• Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.

Defects Management during Defects Liability Period

• To liaise and coordinate defects related matters between the Owners and Main Contractor.
• To arrange for a joint inspection with the Owners upon receipt of defects via Defects Management System.
• Monitor and track the defect rectifications based on the agreed time frame with the Owners.
• Inspect unit after rectification and follow up with the Owners to sign off the defect.
• Develop a logbook for control of keys / access cards / pin codes for access to units during defects rectification.

Requirements:

• Diploma in Building Management/Facilities Management /Real Estate Management or equivalent.
• Prior experience with strata title developments is a plus.
• Able to provide excellent customer service to residents, facilitate handover process between client and residents, liaise with internal and external stakeholders.
• In-depth knowledge of the Land Titles (Strata) Act (LTSA), BMSMA, and related regulations.
• A clear understanding of a developer's legal obligations and the role of a managing agent.
• A strong sense of initiative and a focus on customer satisfaction.
• A keen eye for detail, excellent communication skills, and the ability to thrive in both independent and collaborative settings.