Revenue Controller

Role title

Revenue Controller

Role location

Singapore

Role Purpose

To act as the main point of contact for billing and collection matters on a day-to-day basis to maximise billings and collections

Reporting structure

Direct report to the Revenue Team Manager

Principal duties

• Establish and maintain strong working relationships with matter partners and fee earners and undertake regular reviews to discuss WIP and accounts receivable balances to drive performance across the firm
  
• Maintain service level agreements and adhere to the governance framework ensuring the accuracy of billing
  
• Provide regular and ad hoc reporting updates to the Group Finance Director, Partners, fee earners, Revenue Manager and Head of Financial Operations
  
• Maintain extensive knowledge of all significant WIP and debt balances at Partner and office level;
  report on and analyse the effects as to the short and long-term financial goals of each office
  
• Notify Partners regarding delinquent accounts and respond as directed. Offer sound advice on how to resolve such issues
  
• Play a key role in ensuring the firm is achieving its cash targets by managing and supporting the credit controllers
  
• Monitor missing timesheets and incorrect time recording behaviour and ensure that missing timesheets are promptly followed up
  
• Play a key role in ensuring the firm is successfully meeting all billing deadlines and proactively support the Revenue Manager
  
• Where appropriate, manage Ebilling clients and ensure the timely submission of invoices through the relevant Ebilling portals
  

Experience

• Prior experience of 3E and EBillingHub (Elite Enterprise also an advantage)
  
• At least 3 years’ revenue management experience in a law firm
  
• Prior exposure to meeting with and dealing with Partners
  
• Extensive knowledge of standard billing practices and procedures
  
• Proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint and Outlook)
  
• Some system change management experience desirable
  

Language requirement

• Business fluent in English
  
• Business fluent in native Chinese (reading, spoken and written) to be able to effectively deal with PRC clients.
  

Personal characteristics

• Excellent verbal and written communication and interpersonal skills
  
• Ability to pick up new systems and procedures quickly
  
• Ability to work unsupervised
  
• Excellent attention to detail
  
• Ability to work under pressure and flexibly when required
  
• Motivated and pro-active with a 'can-do' approach
  
• Understanding of privacy and confidentiality
  

Conditions of work

• 40 hours per week with 60 minutes for lunch – standard working hours are 09:
  00 am to 6:
  00 pm
  
• Ability to work one day from home per week after probation period completed
  

Benefits

• Discretionary bonus scheme
  
• 20 days annual leave
  
• Private medical cover (spouse &
  dependents can be addedat own cost)
  
• Life assurance 4 x basic salary
  
• Permanent health insurance