Sales Engineer - Fiber And Digital Tv
job description
- Manages a team
- Achievement of sales targets set by the company. i.E. New and re-contract, Fibre and Digital TV through voice and digital support channels
- Develop effective Sales pitches based on promotion, policies, and product updates.
- Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.
- Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.
- Require to meet Client on-site at times with Telco Partner for sale negotiation
- Training will be Provided
Requirements:
- At least 6 months to 1 year of experience in sales.
- Confidence in sales through traditional voice and digital sales support channels
- Customer service-oriented, target driven, and challenge seeking
- Ability to build rapport with customers and understand their needs
- Effective interpersonal skills. Able to relate well to people at all levels
- Good communication and listening skills and ability to build rapport and trust with customers
- Lively, energetic, dynamic individual with a friendly disposition
- Able to perform in a fast-paced environment and work under pressure